Customer service

Questions about your order, mounting or the app? You’ll find quick answers here, and if not, we’ll help you out personally.

Everything about your Heylo, step by step

Guides, explanations and fixes in the help centre. Available any time, including evenings and weekends.

Something not working? Choose your problem Frequently asked questions

Getting startedInstalling, plugging in and connecting Mounting HeyloMounting step by step with photos App and accountLogging in, connecting, updates Games and charactersRules and game modes TroubleshootingWi-Fi, scoring and recognition

Rather talk to someone?

Call us

+31 (0)85 1300 280

For questions about your order, delivery or a return.

WhatsApp

Send us a WhatsApp

On +31 (0)85 1300 280.

Email us

hey@matchflight.com

Include your order number so we can help you faster.

Send us a WhatsApp

Go to the contact form

Leave your question and we’ll get back to you.

What can we help you with?

Orders and deliveryDelivery time, track and trace, shipping costs Returns30-day money-back guarantee Warranty2 years on the technology Mounting and calibratingMounting step by step with photos App and accountConnecting, games, free play Your dartboardWorks with all standard dartboards

Send us a message

Can’t find your question? Leave a message and we’ll get back to you.