Privacy policy

Last updated: December 2025


1 | Who collects your personal data?
This is the privacy statement of Matchflight, a website and application provided by Wij Tellen Dingen B.V. This privacy statement applies when you install and use the Matchflight app, or visit the Matchflight website. Wij Tellen Dingen may collect your personal data when you install the app, use the app, visit the website, create an account, make a purchase, contact Wij Tellen Dingen or receive our newsletter.


In this privacy statement, we explain how we handle your personal data in a careful and secure manner. Among other things, we will explain when we collect personal data, which personal data we collect, how long we keep it and how you can exercise your rights. It is important that you are aware of this. Please contact us if you have any questions, comments or complaints about this privacy statement or our use of your personal data, by using the following contact details:
Wij Tellen Dingen B.V.
Jan van Eijckplein 2,
4703 GV, Roosendaal, The Netherlands
privacy@matchflight.com


2 | Which personal data is collected, and why and how long is it kept?
When you install and use the Matchflight application or visit the website, we may collect personal data about you. Below, we explain how we do this.

Account details; game data; in-app purchases
If you want to use the app, you must create a personal account. This account allows you to use all the functionalities of the application and the website. All your data is stored in your account. This includes not only your personal data, but also your game data, preferences and purchases. Some of the data stored in your personal account is necessary. However, you can also add data to your account that is not strictly necessary; providing it is therefore not obligatory. This is for instance the case for your profile picture. You can add your own profile picture, but you can also choose to set none or select a
generic profile picture. If you add your profile picture yourself, we may use it based on your consent. You can change or delete your profile picture at any time.

When you use the app, we will collect and analyse your game data. Collecting your game data is necessary, as otherwise we cannot offer our services. After all, we need to keep track of your score. We can also collect and analyse all kinds of statistics, such as your average scores, triples and doubles. We can subsequently analyse this data to make sure you can improve your game. We record this game data in your account.

It is also possible to make purchases via the application. For instance, you can purchase a paid version of the application, but you can make other in-app purchases as well. To make these
purchases, we need your payment details. We process your personal data for the above purposes in order to conclude or perform the agreement with you. It is not possible to use the application without an account. We also need to collect your game data to keep track of scores. Moreover, we need to keep a record of your in-app purchases to
administrate your purchases.

For the purposes described above, we may collect the following personal data:

  • first name and surname;
  • email address;
  • username and password;
  • profile picture;
  • game data, including scores, averages and other analyses;
  • payment data, including payment preferences, bank account numbers or other modes of payment;
  • information about your in-app purchases and subscriptions;
  • other personal data provided to us when creating an account.

Your personal data will be stored for as long as you have an account. If you delete your account, we will delete your personal data immediately. We will also delete your account if it has been inactive for
more than two years. In that case, we will send you an email that we are going to delete your account. If you have not used your account within the deadline specified in that email, it will be deleted.

Game data will not be deleted, but anonymised. This means that the game data cannot be traced back to you as a player. However, the game data does provide us with useful insights, which is why we
anonymise it and will continue to use it. We cannot (fully) delete your account if we have to retain your personal data for certain purposes (for a longer period), e.g. for a statutory retention period. Under Dutch law we are for instance required to store tax and administrative data for seven years.


Anti-cheat
The game must be played by the rules. Unfortunately, not everyone always appears to play by the rules. For this reason, we are forced to take anti-cheat measures. These anti-cheat measures ensure
that cheating players are spotted and that appropriate action can be taken.

We take both visible and invisible anti-cheat measures. We may for instance use the camera that is installed on your hardware. This camera can record whether someone is placed at the right distance from the board. The camera is not used to identify you as a person.

The software itself also contains some anti-cheat measures. We cannot give too many details about these, as that might negate the effect of the measures.

The anti-cheat measures are necessary to protect our legitimate interest as well as that of other players. Indeed, fair play is at the heart of the game. To achieve that goal, we are compelled to take
these measures. However, we have set up these measures in such a manner as to minimise the impact on your privacy. Thus, anti-cheat systems may not be necessary and enabled at all times. This will generally only be the case if you participate in a competitive event, but apart from this, the measures will not (always) be activated. Furthermore, we will delete the data immediately once the game is over and there is no reason to retain it.

For this purpose, we process the following personal data:
- Camera images;
- The player's distance to the board;
- Other measures processed by anti-cheat systems.

As mentioned earlier, we will store the data we collect with the anti-cheat system as briefly as possible. This data will in any event be deleted once a game is over. If we have reasons to believe that cheating took place during the game, we may keep the data while the investigation into it is ongoing.


Website
When you visit the website, we may process your personal data. You can for instance manage your account, purchase products or use the spectator mode on the website. Our website installs cookies or
similar technologies. These technologies may collect data about you and about your use of the website, which helps us to ensure that the website works properly and allows us to improve the website in the future. Among other cookies, we use functional, analytical and tracking cookies. The use of cookies is explained in more detail in our cookie statement. You can inspect this statement here.

We ask for your consent to use cookies and similar technologies via the cookie banner. This banner will appear when you first visit the website. You can always change your cookie preferences on the
website. How you can do this is explained in the cookie statement.


Newsletters and personalised ads
We would like to keep you informed about the latest developments, offers and any changes in our services. We may do this by sending your our newsletter, emails or other marketing communications.

If you are already a customer, we may use your contact details to send marketing communications about our services. If you are not yet a customer but you are interested in our marketing communications, we will only send these messages with your consent. We obtain this for example through registration via the app.


We can also sent you personalised ads. We do this, among other things, by using the data we have collected via cookies or via the application. Based on this data, we can assess your preferences and
therefore only show ads that may be relevant or useful to you. We always only do so with your consent. If you have not given your consent, we may still show you ads, but these will not be tailored to your preferences.

For the purposes described above, we may collect the following personal data:

  • first name and surname;
  • email address;
  • telephone number;
  • moment of (un)subscription;
  • locations, preferences and interests.


Wij Tellen Dingen will retain your personal data for this purpose until you object or unsubscribe. Every newsletter contains a button that allows you to unsubscribe from the newsletter. If you no longer have an account, we will continue to send you newsletters or other communications for up to three years after your last activity in your account. After that, the data is deleted.


3 | Who receives your personal data?
To provide our services and offer our products, we sometimes cooperate with other parties. Some parties (such as software suppliers) only process data on our behalf, which is regulated in a data processing agreement. We only give these parties access to your personal data based on our instructions. For example, we use a party that provides user authentication. Your personal data will be stored within the European Union.

Wij Tellen Dingen may also share your personal data with:

its affiliates, group companies, subsidiaries and franchise companies, to the extent necessary for the purposes described in this privacy statement and if a basis exists for doing so; other recipients to the extent necessary for the purposes described in this privacy statement; other recipients, if required by law, under a court order or for an (other) legal procedure, such as a merger, acquisition or sale of assets, notification to a regulatory authority or in case of bankruptcy.

In Matchflight you will also find a number of links to third-party websites, such as WhatsApp, YouTube, Facebook and Instagram. These buttons are used to integrate those websites with our application. If
you click on any of these buttons, you activate the functionality of those buttons and ad pixel cookies may be installed by these third parties. These cookies may be purely functional, but can also be used to track the websites you visit and applications you use, to compile a profile of your online surfing behaviour and to show you personalised advertisements. Please refer to the cookie and privacy statements of these third parties for more information about what these third parties do or may do with your data. You are therefore advised to read these statements before you click these buttons.


4 | How is your personal data protected?

We take the protection of your personal data seriously and take appropriate measures to prevent misuse, loss, unauthorised access, and unwanted disclosure.

In order to safely store and secure your personal data, we use security software and take the necessary and appropriate technical and organisational measures to this end. If you notice or suspect a (security) incident, please contact us immediately at privacy@matchflight.com.

As mentioned earlier, you may find links to other websites on our websites. Although these websites have been carefully selected, we do not accept any responsibility for the way these organisations
handle your personal data. For that reason, we explicitly recommend that you consult the privacy
statement of these websites.


5 | What rights do you possess?
The law provides a number of rights regarding your personal data. We explain these rights and how you can exercise them below.

  • Right of access and information
    You have the right to ask information about how we process your personal data, with whom it is shared, and to receive copies of your personal data. Certain exceptions or restrictions may apply, which means that you may not always receive full information about the personal data we process.
     
  • Right to rectification
    You have the right to have your personal data changed to ensure it is (once more) correct and up-to-date. You also have the right to request rectification of your personal data if it is provided to us by third parties and you believe it to be objectively inaccurate or incomplete.
     
  • Right to data erasure
    You generally have the right to request that (part of) your personal data be deleted, for example if the personal data is no longer necessary for our purposes or if the personal data has been processed unlawfully. However, we will not always be able to delete your personal data, for example because it is sometimes still necessary to process it. This may be because the personal data is still needed to comply with a legal obligation or to bring, exercise or substantiate a legal claim. For this reason, we will always first weigh your interest in deleting your personal data against our need to keep the personal data for other legitimate interests.
     
  • Right to restrict the processing
    In certain circumstances you may ask us to restrict the processing of your personal data. You may do so, for example, if you dispute the accuracy of your personal data, if the processing is unlawful or if your personal data is no longer necessary for the purposes of processing. In certain circumstances we may nevertheless continue to use your personal data, for example if your personal data is still needed in connection with a legal claim or to protect the rights of another data subject.
     
  • Notification of rectification, erasure or restriction
    We will notify the recipients of your personal data about the rectification, deletion or restriction of processing, unless this proves to be impossible or requires a disproportionate effort on our part.
     
  • Right to data portability
    In certain circumstances you may ask us to transfer the personal data you have provided to another data controller. You also have the right to receive your personal data provided by you in a structured, commonly used and machine-readable format, in order to transmit this data yourself to another controller.
     
  • Right to object
    In certain circumstances you may object to the processing of your personal data by us or by third parties engaged by us, e.g. for direct marketing purposes. When assessing an objection to our processing we will consider several factors, including the basis; the reasonable expectations of our customers; the benefits and risks to you, us, other users or third parties; and whether other means are available to achieve the same purpose and which may be less intrusive and do not require a disproportionate effort. If the objection is granted, we will stop processing your data.
     
  • Withdrawal of consent
    If we have requested your consent for a data processing operation, you have the right to withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of the processing prior to the withdrawal of the consent.
     
  • Right to complain
    If you believe that the processing of your personal data is unlawful, please contact us at privacy@matchflight.com. We will always try to find a solution with you. Should this not be possible, you have the right to submit a complaint to the Dutch data protection authority - the Autoriteit Persoonsgegevens. See here.


You can submit your request(s) to exercise these rights to us at [email address]. To protect your privacy and safety, we will take reasonable steps to verify your identity before responding to your request(s). Only you or someone legally authorised to act on your behalf can make a verifiable request regarding your personal data. If you submit a request, we may for example ask you to confirm your name, email address or other information in our records to verify your identity. This is a security measure to ensure that personal data is not disclosed to anyone who is not entitled to it.


We will respond to your request as soon as possible, and in any event within one month of receipt thereof. We will also assess whether, and if so to what extent, we can or must comply with the request according to the law. If we require a longer period of not more than two months to respond to your request, we will also inform you of this within one month of receiving the request. The submission and processing of your request is free of charge, unless the request is manifestly unfounded or excessive, in particular due to its repetitive nature. We are also entitled to charge a reasonable fee if you request additional copies with your inspection request.


6 | Changes in the privacy statement
Wij Tellen Dingen reserves the right to make changes to this privacy statement. We therefore advise you to regularly review the privacy statement. If we make material changes to our privacy statement, we will in reason notify you of these changes, for instance by email or by posting a notice on the website or in the application.