Knowledge Center & FAQ
Everything you need to know
Got a question about Heylo or the Matchflight App? You’re in the right place. Find answers to frequently asked questions, installation guides, troubleshooting tips and everything you need to get the most out of your Heylo.
Does Heylo work with any dartboard?
Yes. Heylo is designed to work with standard-size dartboards, so you can keep using your existing dartboard and darts..
Do I need a subscription?
No. The Matchflight App is free to download and you can start playing without a subscription. Some additional premium features may be available separatel
Can I install Heylo myself?
Yes. Heylo is designed for easy self-installation. Simply mount the system around your dartboard, connect it to power and follow the setup instructions in the Matchflight App.
How does automatic scoring work?
Heylo detects where your darts land and automatically sends the score to the Matchflight App. No manual scorekeeping needed — just throw your darts and play.
Can I play against other people online?
Yes. With Matchflight you can play against other players online, as well as challenge friends, play different games and practice against bots.
How does automatic scoring work?
Heylo detects where your darts land and automatically sends the score to the Matchflight App. No manual scorekeeping needed. Just throw your darts and play.
Do I need Wi-Fi to use Heylo?
Heylo connects to Wi-Fi to access online features, updates and your Matchflight account. A stable Wi-Fi connection is recommended for the best experience.
Can multiple players use the same Heylo?
Yes. Heylo is made for playing together. Multiple players can use the same system, making it perfect for playing with friends and family.
Can I track my progress?
Yes. Matchflight keeps track of your performance and statistics, helping you follow your progress and improve your game.
Can guests play without creating an account?
Guests can join a game without needing their own Matchflight account, making it easy to start a game with friends or family.
Still got questions?
Please contact our Customer Service or contact us.